Manhattan Office

Please send a resume and cover letter. Applications without a cover letter will not be considered.

Do you love solving business problems? Do you love solving business problems with Salesforce? Yes? Let’s talk!

Bright Power is looking for an energetic Salesforce Implementation Expert in our NYC Office to help take our Salesforce Org to the next level. You will work closely with various user groups, Salesforce Premier+ Support, and external developers to help design and implement solutions that make company operations more efficient and effective and allow our teams to deliver the highest value possible to our customers.


  • Manage and develop solutions to increase efficiencies within the organization.
  • Work with various stakeholders to continuously improve the company’s adoption rate and effective utilization of Salesforce and related tools in order to maximize the ROI of Salesforce.
  • Leverage external resources such as Salesforce Premier Success and outsource developers
  • Manage user training and help desk cases to support internal and remote users.
  • Perform advanced administration of client’s core instance
  • Possess a solid understanding of data imports/exports in
  • Maintain data integrity using tools
  • Serve as an escalation point for the creation of custom reports and dashboards
  • Have a high level of proficiency working with Microsoft Excel
  • Effectively communicate and present data and best practices to stakeholders and users
  • Be able to identify best practices
  • Develop processes and formats for data collection and reporting, as well as contribute to the data designs


This position requires an individual who is smart, self-directed, with strong analytical and data skills as well as:
*3-5 years admin experience or strong experience as a user

  • Apex and VisualForce experience required
  • Possess a solid working knowledge of the platform
  • Strong understanding of current native functionality including recent enhancements
  • Experience with mobile technology and/or portal technology a plus
  • Exceptional analytical and problem-solving skills
  • Excellent presentation skills, including both speaking and writing
  • Excellent organizational and prioritization skills; detail and task oriented
  • Experience with documenting processes and assumptions



  • Required: Bachelor’s degree in Business, MIS or computer science or equivalent work experience
  • certification of Sales Cloud, Service Cloud, and/or Portal


  • Minimum 3 years of experience in administration, including at least 1 year of Service Cloud experience.

Skills and Competencies

  • Demonstrated knowledge of and experience in customer support and service systems
  • Ability to document and analyze business processes
  • Very strong oral, written and interpersonal communications skills
  • Ability to work toward corporate objectives
  • Ability to develop strategies, action plans and metrics to monitor results
  • Identify, analyze and resolve problems in a timely manner
  • Work in a fast-paced, changing environment
  • Sets and attains high performance standards for self and others
  • Gathers and interprets information, generates alternatives, chooses an alternative and has a bias for action around executing
  • Takes a no excuses approach for making things happen
  • Takes calculated risks without undue fear
  • Takes responsibility for outcomes
  • Works well with others, seeking success of the team above individual success

About Bright Power:

  • 70 People
  • Founded in 2004 and growing by over 50% each year
  • Office located in downtown Manhattan
  • Hard-working, casual work environment
  • Serious about delivering high quality results, while having fun in the process
  • “Realistic Idealists” working to change the world in pragmatic ways
  • Projects in New York City, as well as nationally and internationally
  • An equal opportunity employer

Bright Power provides energy services in the following areas:

  • Heating Systems (steam, hydronic, forced air) & Cooling Systems (AC, commercial refrigeration)
  • Lighting Systems (including motion sensors and other controls)
  • Electrical Systems (motors, industrial machinery, controls)
  • Renewable Energy (esp. solar PV and solar thermal)
  • Controls and Energy Management Systems
  • Remote Energy Monitoring
  • Energy Modeling (eQuest, TREAT, Energy Plus, TRNSYS)
  • Energy Benchmarking, Measurement & Verification (M&V), and savings analysis
  • Energy Procurement


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